1. How is Bitsy & Babe different from a babysitting app?

Bitsy & Babe is a concierge childcare service rather than a typical app or marketplace. Each sitter is carefully selected, thoroughly vetted, and chosen for her professional experience—many of our sitters are teachers, nurses, coaches, or mothers themselves. Families enjoy a personalized, high-touch experience designed to build trust and consistency.

How do I schedule a booking?

Families may request care directly through our online booking system. Membership clients receive priority access to our sitter network, while non-members are welcome to request one-time bookings based on availability.

Can we work with the same sitter regularly?

Yes. We understand that children thrive on familiarity. Families may request preferred sitters, and we make every effort to provide consistency whenever possible.

Are all sitters background checked?

Yes. Every sitter completes a background check, reference verification, and personal interview before joining our team. We place the highest importance on safety, professionalism, and reliability.

What ages of children do you care for?

Our sitters are experienced with children of all ages—from infants to school-aged children. Certain sitters also specialize in newborn care, special needs support, and academic assistance.

What ages of children do you care for?

Our sitters are experienced with children of all ages—from infants to school-aged children. Certain sitters also specialize in newborn care, special needs support, and academic assistance.

What is the recommended sitter-to-child ratio?

For safety and quality of care, we recommend:

One sitter for up to four or five children over the age of five
For larger groups or events, multiple sitters can be arranged.

One sitter for up to three children under the age of five

What is the recommended sitter-to-child ratio?

For safety and quality of care, we recommend:

One sitter for up to four or five children over the age of five
For larger groups or events, multiple sitters can be arranged.

One sitter for up to three children under the age of five

What are the benefits of a membership?

FMembership provides families with:

Concierge support to assist with sitter matching and special requests

Priority booking and scheduling flexibility

Access to our most in-demand sitters

Discounts on hourly rates and meet-and-greet sessions

What is your cancellation policy?

We kindly ask for at least 24 hours’ notice for cancellations. Cancellations made within 24 hours may incur a fee, as this time has been reserved specifically for your family.

9. How are payments processed?

We kindly ask for at least 24 hours’ notice for cancellations. Cancellations made within 24 hours may incur a fee, as this time has been reserved specifically for your family.

Do you provide childcare for special events?

Yes. In addition to in-home care, Bitsy & Babe offers childcare for weddings, celebrations, and corporate events. Our sitters can provide engaging activities and supervision to ensure children are safe, happy, and entertained.